Reference

istana2000 Privacy Policy for Your Data

Our Privacy Policy shows what we collect when you open an istana2000 account, use Live Casino or check wallet status, and how we use those details.

Account dataWallet recordsDevice detailsPrivacy requests
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PRIVACY HELP ROUTE

Where To Ask About Privacy Policy

A clear contact route helps when you need a copy, correction or explanation of personal data. Send your request through our support contact path from the account area, and include the phone number linked to your account so we can check ownership. We keep privacy questions separate from game or wallet troubleshooting, including requests raised after using Fishing God or checking QRIS status.

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Account contact path

Use the support contact path beside your account area for Privacy Policy questions. Include your linked phone number, preferred reply address and the specific data request you want us to assess.

Wallet record request

Ask us to clarify a DANA, OVO, GoPay or QRIS reference without sending your wallet password. We use transaction details to locate the record and confirm that the request comes from you.

Access correction

If your name, phone number or account detail is inaccurate, describe the correction through support. We may ask for an account step or verification response before changing information connected with access.

SIX DATA CONTROLS

Six Controls Behind Your Privacy Policy

We handle this policy area through practical account controls rather than broad promises. Cookies help remember sign-in choices and page settings, while device signals help identify unusual access.

Collection at account opening

We collect the phone number and verification details needed for account access, then connect those records to your account activity. Optional details are treated separately from the core sign-in path.

Cookie choices

Cookies can retain sign-in preferences and help us understand page movement between Live Casino, Sportsbook and account areas. You can manage browser cookie settings, though some access steps may then need repeating.

Device security signals

Browser type, device model and connection signals help us spot unusual login patterns. These checks support account security and do not give us access to your DANA, OVO or GoPay password.

Payment matching

For QRIS, bank transfer and virtual account activity, we use reference numbers and status details to match a payment. We do not need your wallet password to check whether a record belongs to your account.

Retention decisions

We retain account, support and transaction records for as long as needed for service operation, dispute handling and legal duties. When a record is no longer needed, our process moves toward removal or anonymisation.

Your request rights

You can ask for access, correction, use details or deletion where local law permits. Send the request through support with your linked phone number so we can verify ownership before responding.

Privacy Policy Questions From Indonesian Accounts

These Privacy Policy answers cover the questions we expect before you open an account or connect a local wallet. They explain account records, device handling, payment references and the practical route for requesting changes from Indonesia, where access depends on local law.

The istana2000 Privacy Policy covers account details, verification data, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We collect details needed to create and protect your account, such as your phone number, login credentials and verification response. We also record account actions and technical signals from the device you use.

Yes. The Privacy Policy covers transaction references and payment status for QRIS, DANA, OVO and GoPay. We use these details to match activity and resolve status questions, without requesting your wallet password.

We use cookies to remember sign-in preferences, maintain page settings and understand movement between account areas such as Live Casino and Sportsbook. Browser controls can remove them, but some steps may repeat.

You can request access to personal data connected with your account through our support contact path. Include your linked phone number and request details; we verify ownership before sharing records where local law permits.

Send a correction request through support and identify the account detail that needs changing. We may ask for the original verification response or another account step before updating your phone number or profile record.

We keep records for operational needs, payment matching, dispute handling and legal duties. Retention varies by record type, and we remove or anonymise data when it is no longer required where local law permits.

Related Pages

istana2000 Indonesia FAQ Sportsbook Access guide Account information